Last updated: June 2025
When you place an order or create an account on Lumencre, we collect information you provide directly, including your name, email address, shipping address, and payment information. Payment details are processed securely by Stripe or Paystack and are never stored on our servers.
We also automatically collect certain technical data such as IP address, browser type, pages visited, and referring URLs to improve site performance and detect fraud.
We share your information only with third parties necessary to fulfill our services:
We do not sell or rent your personal information to third parties.
We use cookies to maintain your shopping cart session and to analyze site usage via Google Analytics. You can disable cookies in your browser settings, though some site features may not function correctly. See our Cookies Policy for full details.
We retain your account and order information for as long as your account is active or as needed to provide services, comply with legal obligations, and resolve disputes.
You may request access to, correction of, or deletion of your personal data at any time by contacting us at support@lumencre.com. We will respond within 30 days.
We use industry-standard security measures including HTTPS encryption, Supabase Row Level Security, and PCI-compliant payment processing to protect your data.
Lumencre is not directed to children, and we do not knowingly collect personal information from anyone under the age of 13. If we become aware that we have collected personal information from a child under 13, we will delete it promptly. If you believe a child under 13 has provided us with personal information, please contact us at support@lumencre.com.
We may update this policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.
If you have any questions about this Privacy Policy, please contact us at support@lumencre.com.
